BUSINESS PROCESS OUTSOURCING

OpenSys' unique outsourcing business model transforms its self-services products and services into an application-on-demand model. Since its introduction in 2003, there has been a surge in interest in this outsourcing model with the adoption rate tripling within the last 12 months. By applying this business model, banks, insurance and telecommunication companies are able to quickly provide 24 by 7 self-service convenience, improve customer service, lower the cost of delivering services and generate fee-based income without having to manage the ESM machines. This enables the organization to focus on their core business instead of spending valuable time and resource in managing this self-service channel.

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