ESM FUNCTIONS
ESMs make cheque deposits easy and safe. There are no deposit slips and envelopes to fill in. All particulars are entered on the touch screen and transactions electronically recorded. Cheques are fed directly into the intelligent cheque scanner and a detailed receipt is printed for the customer, which includes the cheque images. This provides added security for customer comfort. A multiple cheque acceptance model is available with a 50-cheque handling capability.
Mixed denomination cash is accepted up to 50 notes at a time. No envelopes are necessary as the cash is counted and verified on the spot. Fake or soiled notes can be rejected.
Payments for loans, insurance premiums, stock contract notes, etc. can be accepted using cash, cheques, credit/debit or bankcards. In addition, utility and other forms of bills can also be paid in similar fashion. A bar-code reader reads the account information printed on the bill for quick data entry and eliminates errors associated with manual entry.
Purchasing insurance coverage for life and general policies can be a simple affair with the ESM. Secure cover notes or certificates of insurance are issued on the spot for immediate coverage. For motor vehicle insurance, policy records can be transmitted to the Road Transport Department for issuing Road Tax certificates.
Prepaid cards for telecommunication and transportation can be topped-up.
Purchasing a banker's draft for local or offshore remittance on the ESM can easily be done. Payment can be debiting from the customer's account. Drafts are printed with secure electronic signature to prevent fraud.
Purchase or renew Certificates of Deposit or Fixed Deposit without queuing at the counter. This transaction can also be automated for customer convenience.
Statement of accounts can be printed on demand, either in full on A4-sized printouts or in summary of last 10 transactions on a thermal receipt slip.
ESMs can also enable customers to check their financial portfolios at their convenience. Bank account balances, loan status, credit card dues, insurance coverage, bill information, or stock information can be presented.
When the ESM is in idle mode, advertising messages can be flashed on the screen to promote the organisation's products and services. Alternatively, specific information on the latest promotions can also be presented to the right customer at the end of a transaction, to entice the customer to subscribe to additional products or services that he/she does not currently enjoy. |
